What can I do when the application is just acting screwy?
If Droid Scan is acting unreliably, it may be that your device is low on memory. There is a built-in recovery procedure that will often fix these hard to trace issues:
1 - In Droid Scan, Go to Settings.
2 - Scroll to the very bottom and select the "Soft reset" option.
What if that does not work?
The most drastic recovery method is to uninstall and then reinstall Droid Scan. If you continue to have an issue after doing so, please contact support.